Dear Learners and Customers:
CareerSmart® Learning, powered by ISYSEd, is committed to providing the highest quality content and educational experience to you. It is always our goal to meet or exceed your needs. We strive to ensure your experience with us is a positive one. If this was not the case, or if you have any other general questions, concerns, suggestions, or requests for service, we are interested in hearing from you. You may contact us at 877-479-7338 or by completing the form below.
For questions or inquiries related to refunds, please click here to review our Refund Policy.
For questions or inquiries related to Technical Support, please email techsupport@CareerSmart.com, or call our Tech Support Line at 877-479-7247.
Thank you for visiting CareerSmart Learning and we look forward to serving you!
Online Information Request Form
To request more information on our services, please complete the form below:
While the general refund and mak-up guidelines are explained below, it is our intent at CareerSmart Learning to provide only the highest quality content and educational experience to our learners and customers. Therefore, if you were not satisfied with your experience while visiting the CareerSmart Learning website, we are very interested in hearing from you and encourage you to contact us at info@CareerSmart.com or 877-479-7338.
Live Classes, Seminars, and Webinars:
- Cancellations are accepted up to 48 hours preceding a live event’s scheduled start time, Pacific Standard Time (PST). All cancellations made earlier than 48 hours preceding a live event will be entitled to a full refund of registration fees, which will be issued within 30 days of cancellation.
- No refunds will be provided for event cancellations made less than 48 hours prior to the event. However, learners who have enrolled in a routine or regularly scheduled program and are unable to attend either a portion or all of that program, may be allowed to make-up the portion missed within a 6 month period, subject to availability. For an added fee and subject to classroom and instructor availability, learners may also elect to make-up the portion missed on an individual ad hoc basis.
- For live events, including webinars, cancelled by CareerSmart ® Learning, registrants will be notified at least 24 hours PST in advance of the event date. Registrants will be entitled to a full refund, which will be issued within 30 days of the cancellation date.
For Web-based courses:
- All web-based courses are generally nonrefundable. In the event of a technical problem with the presentation CareerSmart Learning will consider refunds on a case-by-case basis.